How We Are Regulated
Ali Exchange Pty Ltd is committed to operating with the highest standards of integrity, security, and compliance. As a registered remittance provider in Australia, we adhere strictly to the nation’s robust financial regulations to ensure the safety of our clients and the integrity of our services.
Australia’s financial system is one of the most regulated in the world, with government oversight from key agencies that enforce operational, legal, and consumer protection standards. Below is an overview of how Ali Exchange is regulated.
Australian Transaction Reports and Analysis Centre (AUSTRAC)
Ali Exchange is registered with AUSTRAC, Australia’s anti-money laundering and counter-terrorism financing (AML/CTF) regulator, as an independent remittance service provider under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
We are committed to strict compliance with AML/CTF laws, including:
- Customer identity verification (KYC)
- Transaction monitoring
- Reporting of suspicious matters, international transfers, and threshold transactions
AUSTRAC Registration Number: 30 618 204 498
You can confirm our registration at www.austrac.gov.au.
Office of the Australian Information Commissioner (OAIC)
As a business that collects and stores personal information, Ali Exchange complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This ensures your data is handled securely, with transparency and accountability.
If you have concerns about how your personal information is handled, you may lodge a complaint with us or escalate the matter to the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
NSW Fair Trading
As a business based in New South Wales, Ali Exchange is also subject to oversight by NSW Fair Trading, which protects consumer rights and ensures businesses meet fair and ethical standards. If a dispute cannot be resolved internally, you may contact NSW Fair Trading for assistance.
Website: www.fairtrading.nsw.gov.au
Security of Client Funds
Client protection is at the core of everything we do. Ali Exchange does not speculate with client money or engage in high-risk activities. We apply strong security practices and internal controls to ensure your funds are handled responsibly.
Key measures include:
- Secure handling of funds through trusted banking partners
- Independent transaction monitoring and fraud detection
- Staff training on regulatory compliance and data security
- Segregation of client funds from operating capital (where applicable)
Ongoing Compliance
Ali Exchange is committed to ongoing regulatory compliance and continuous improvement. We regularly review our policies, conduct internal audits, and remain informed of changes in industry regulation to ensure we meet all legal obligations.
Contact Us
For legal or compliance-related queries, please contact:
- General Enquiries:info@aliexchange.com.au
- Complaints:complaints@aliexchange.com.au
- Address:Shop 21, 1–5 Harrow Road, Auburn NSW 2144
- Phone:0424 877 911